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The Sandy Valley Transportation Services, Inc. adheres to the Civil Rights Act of 1964 which states:  “No person in the United States, shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” For more information on the Title VI transit obligations, please see the contact information below.



Any person who believes he/she has been subjected to discrimination in the delivery of or access to public transportation services on the basis of race, color, or national origin, may file a complaint with the Sandy Valley Transportation Services, Inc. (SVTS).  Such complaint must be filed in writing with SVTS no later than __5__ days after the alleged discrimination.  For information on how to file a complaint, contact SVTS as listed below.


Liza Morrow or Stacy Prater, Sandy Valley Transportation Services, Inc., 81 Resource Court Prestonsburg, KY 41653, (800)444-7433 TTY or Ky. Relay Number:  Dial 771

Email Address:  Website: Written complaints may also be submitted to the Project Manager or Public Transit Branch Manager at the Kentucky Transportation Cabinet at (502) 564-7433.

Written complaints may also be filed with the U. S. Department of Transportation/Federal Transit Administration (FTA) no later than 180 days after the date of the alleged discrimination, at the following address:  Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.  

To accommodate limited English proficient individuals, oral complaints to be documented and/or translated may also be given at the above address.  If information is needed in another language, contact (800) 444-7433.  Si se necesita información en otro idioma, comuníquese con: (800) 444-7433.

Title VI Complaint Form