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Trainings, Etc.

Driver Training, Qualifications & Conduct

SVTS’ and the subcontractors’ drivers shall meet all federal and state guidelines, including, but not limited to: Drug and Alcohol Testing; Conviction Record; Driving History, D.O.T. physical examinations and TB skin tests; 1st Aid and CPR certification; Defensive Driving training; Bloodborne Pathogen training; and Passenger Assistance Techniques training (including the proper method of maneuvering and securing wheelchairs in the vehicles and the proper use of the wheelchair lifts).

Drivers Must Meet The Following Basic Qualifications Before Driving Under The Human Service Transportation Delivery Program:

SVTS provides the above training at no charge through a Rural Transit Assistance Program grant.

A Driver Must Complete The Following Training No Later Than Ninety- (90) Days After The Driver’s First Day Of Providing Services Under The Human Service Transportation Delivery Program:

SVTS provides the above-stated training for drivers at no-charge through Rural Transit Assistance grant funding. SVTS contracts with Our Lady of the Way Hospital, Martin, Kentucky to provide the above training with professional, certified trainers.

SVTS and the subcontractors shall ensure and provide documentation to the Cabinet that all drivers during employment shall:

Be legally licensed by the Commonwealth of Kentucky to operate the transportation vehicle to which they are assigned;

Any person who has been convicted of a felony during the last five-(5) years shall drive or attend passengers only after review and approval by SVTS, the subcontractor and the Cabinet.Drivers performing under the Human Service Delivery network shall besubject to random drug and alcohol testing to be administered by the Cabinet.

A driver shall not use alcohol, narcotics, illegal drugs, or any drugs that impair the ability to perform his/her safety-sensitive duties. A driver shall not abuse alcohol, or drugs at any time.  Drivers and all safety-sensitive employees shall abide by the Drug and Alcohol Testing Program requirements.  Requirements include pre-employment, random, reasonable suspicion, and post-accident drug and alcohol testing.

At no time shall a driver or attendant use tobacco products, eat, or consume any beverage while in the vehicle, or while involved with recipient assistance entering, or exiting the vehicle, or while in the presence of any recipient.

A driver shall be safe and competent in their driving habits; be courteous, patient and helpful to all passengers; and be neat and clean in appearance and fully dressed.

A driver shall not wear any type of headphones at any time while driving.

Whenever safely possible, a driver shall exit the vehicle to open and close vehicle doors for passengers boarding, or exiting the vehicle and provide passenger assistance as necessary to, or from the main door of the place of destination.

If necessary, a driver shall properly identify and announce his/her presence at the specified pick-up location. driver shall assist the passengers in the process of being seated, including the fastening of the safety belt. Prior to allowing any vehicle to proceed, a driver shall ensure that all mobility devices and non-ambulatory passengers are properly secured and that all passengers are properly seated with their safety belts fastened.

A driver shall provide personal assistance and oral directions for the passengers.  Assistance shall apply to the movement of wheelchairs and for persons with limited mobility as they enter or exit the vehicle. Such assistance shall also include the securement of mobility aids and folding wheelchairs by the driver

A driver shall not be responsible for passenger’s personal items. The passenger’s personal items shall be limited to only those, which he/she can hold in their lap, or be safely, secured in the vehicle.

A driver shall always wear his/hers safety belt while driving.A driver shall ensure child safety restraints are used in all applicable situations.


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