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Public Transit Services funded in part through the Kentucky Transportation Cabinet Office of Transportation Delivery and the Federal Transit Administration (FTA).

**COVID VACCINATIONS**

SVTS is offering transportation assistance to all vaccination sites in Floyd, Johnson, Magoffin

Martin and Pike Counties.  Please call for additional information or to schedule your transportation.

Sandy Valley Transportation Services, Inc. (SVTS) is a nonprofit demand response public transit system that has provided safe, dependable and affordable public transportation for the residents of Floyd, Johnson, Magoffin, Martin and Pike counties in eastern Kentucky since 1990.  The public transit services are possible by operating assistance funds. SVTS is applies annually for operating funds for the continuation of the existing public transit services and for the expansion of transit services into other areas of the five – (5) county region.

        Transportation is Provided for Kentucky Medicaid as well as Public transport: Cash Fare and Intercity Transportation.

How to Schedule a Trip? 

Call 1.800.444.RIDE / 7433 - between 8:00 A.M. and 4:30 P.M., Monday through Friday or between 8:00 A.M. to 1:00 P.M. on Saturday.

Normal Scheduling services may not be provided on New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day. Urgent care transportation will be available 24/7.

SVTS is open to the public

               Dial-A-Ride Information

Dial A Ride is offered 2 times a month to all counties in the

Region 14 area.  Please click your county below to see the

day we are in your area.

Floyd County  Johnson County

 Magoffin County

Martin County  Pike County

SVTS is a proud member of:

Kentucky Public Transit Association (KPTA)

Kentuckians for Better Transportation (KBT)

               

Dial 7-1-1* or use these toll free numbers
TTY: 1-800-648-6056
Voice: 1-800-648-6057
Speech to Speech: 1-888-244-6111
Spanish to Spanish: 1-866-490-4403

Notifying the Public of Rights Under Title VI

 

Sandy Valley Transportation Services, Inc.

·         Sandy Valley Transportation Services, Inc.(SVTS) operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Sandy Valley Transportation Services, Inc..

·         For more information on SVST’s civil rights program, and the procedures to file a complaint, contact 800-444-7433, (TTY Dial 711); email smckinney@svtransport.org; or visit our administrative office at 81 Resource Court Prestonsburg, KY  41653. For more information, visit svtransport.org.

·         If information is needed in another language, contact 800-444-7433.

Additional Title VI Information

Sandy Valley Transportation Services, Inc.

81 Resource Court, Prestonsburg, Kentucky 41653-7850

(606) 886-1936 * 1-800-444-7433/RIDE * Fax (606) 886-7039

Reasonable Modifications/Accommodations Policy 

The Federal Department of Transportation (DOT) has recently revised the rules for the American with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. The revised rules provide for public transit organizations to make reasonable modifications and accommodations to policies, practices, and procedures to avoid discrimination, and to ensure accessibility to individuals with disabilities.

 Sandy Valley Transportation Services, Inc. (SVTS), is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, SVTS is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.  All requests should be made in advance by contacting Stacy Prater or Liza Morrow using the contact information listed below. To request a modification, please submit the following information: Name, Contact Information, service for which the requests pertains and specific details of modification requested.

SVTS Transit will accommodate requests provided that:

1.      Fundamental nature of the Program, service or activity is not altered, or

2.      It does not cause a direct threat to the safety or health of others, or

3.      It does no result in an undue financial and administrative burden, or

4.      The requestor would not be able to fully use the service provided by SVTS Transit without the modifications.

Ways to obtain and submit a Reasonable Modification/Accommodation request:

Sandy Valley Transportation Services, Inc.

81 Resource Court

Prestonsburg, KY 41653

Complaint Process and Contact Information:  Complaints regarding the administration of or compliance with this policy shall be made in writing, either by letter or email addressed to Liza Morrow at liza.morrow@svtransport.org or by completing and returning the Title VI or Discrimination Complaint Form found at: Title VI information

ADA Information

 
* Language Assistance is Provided at No Cost to the public

**The contents provided on this website will be available in other formats, upon request. 

Please contact either Stacy Prater or Liza Morrow or email smckinney@svtransport.org

1-800-444-7433 or 606-886-1936

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